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How mpo808 Protects Your Personal Data

Your personal data belongs to you — mpo808 collects only what is necessary to run your account, process deposits via DANA, OVO, GoPay and QRIS, and keep your…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions securedYour deletion rights respectedNo data sold to third partiesRetention limits clearly stated

Explore Lobby Read FAQ

What Data We Collect and Why

mpo808 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with mpo808, we collect your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay or QRIS. We also log device identifiers and session timestamps to detect unauthorised access. Billing records tied to

1
each transaction are retained for the period required by applicable financial regulations; all other profile data is held only as long as your account remains active or as depends on local law. We do not share your information with marketing networks. Data shared with payment processors
2
such as DANA and OVO is limited strictly to what those processors need to clear your transaction and nothing more.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you want to review, correct or remove your personal data, our privacy team is reachable through three direct channels. Our support agents handle privacy requests every day from 07:00 to 23:00 WIB, and you will receive an acknowledgement within two hours of your initial message. For account holders in Bandung and across Indonesia, response times are the same regardless of your region.

Team online

Live Chat

Start a live chat session from inside your account dashboard — available daily 07:00–23:00 WIB. Our privacy team picks up privacy-related queries directly within the same chat queue.

Email Support

Send your data request to our privacy inbox and receive a written response within 24 hours. Include your registered account email so we can verify your identity before processing any change.

In-Account Form

Log into your mpo808 account, navigate to Settings, then select Privacy Request. Submit the form there and track its status in the same panel — no separate email thread needed.

DATA HANDLING STANDARDS

Six Ways We Secure Your Account Data

Data security at mpo808 is operational, not just a policy statement. Every measure below is active on your account from the moment you complete registration — covering how data moves, where it…

Encrypted Transmission

All data sent between your device and our servers travels over TLS 1.3 encryption. This covers login credentials, payment details for DANA and OVO, and every in-session action you take.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to improve page load times. You can review and withdraw cookie consent at any time through your browser settings or our cookie preference panel.

Access Restriction

Your account data is accessible only to staff whose role requires it — for example, the payments team when verifying a GoPay or QRIS withdrawal. No one outside those defined roles can query your records.

Retention Schedule

Profile data is deleted within 30 days of account closure unless financial regulations require a longer hold. Transaction logs for DANA and QRIS payments follow the legally mandated retention period and are then purged.

Third-Party Disclosure Policy

We do not sell, rent or trade your personal data. The only third parties who receive any data are payment processors such as OVO and GoPay, and only the minimum fields each processor requires to execute your transaction.

Data Correction Rights

You can request a correction to any stored detail — name, phone number, email — through the in-account Privacy Request form. Corrections are applied within 48 hours and confirmed back to your registered address.

Your Privacy Questions Answered

Below are the questions we hear most often about how mpo808 handles personal data. If your question is not covered here, use the live chat or in-account Privacy Request form to contact our team directly between 07:00 and 23:00 WIB.

We collect your name, email, phone number, and the payment method you register — DANA, OVO, GoPay or QRIS. We also log your device type and session timestamps for security purposes. Nothing beyond what your account operation requires is stored.

We share only the minimum data required with payment processors like DANA and GoPay so they can clear your transactions. We do not share your information with advertisers, marketing networks or any unrelated third party under any circumstances.

Profile data is deleted within 30 days of account closure. Payment transaction records for DANA, OVO, GoPay and QRIS are retained for the period required by financial regulations and then permanently purged from our systems.

Log into your account, go to Settings, and choose Privacy Request. You can also email our privacy inbox or use live chat (07:00–23:00 WIB). We will send you a summary of stored data within 48 hours of verifying your identity.

Yes. Submit a deletion request via the in-account Privacy Request form or through live chat. We process deletions within 30 days, subject to any retention period that depends on local law for financial transaction records.

All payment data travels over TLS 1.3 encryption and is accessible only to our payments team when processing or verifying a transaction. DANA and OVO each receive only the fields their processors require — nothing extra is transmitted or stored on our side.

We use session cookies to maintain your login and analytics cookies to monitor page performance. You can review or withdraw consent through your browser settings or the cookie preference panel on our site at any time without affecting your account.

How mpo808 Protects Your Personal Data

How to Reach Our Privacy Team

Live Chat

Email Support

In-Account Form

Six Ways We Secure Your Account Data

Encrypted Transmission

Cookie Control

Access Restriction

Retention Schedule

Third-Party Disclosure Policy

Data Correction Rights

Your Privacy Questions Answered

01 What personal data does mpo808 collect when I open an account?

02 Does mpo808 share my data with third parties?

03 How long does mpo808 keep my personal data after I close my account?

04 How can I request to see the data mpo808 holds about me?

05 Can I ask mpo808 to delete my personal data?

06 How does mpo808 protect payment data for DANA and OVO transactions?

07 What cookies does mpo808 use and how do I manage them?

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